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Cancelling Appointments

Appointments are precious

It is extremely important that you call the surgery if you are unable to attend your appointment for any reason.

Please call the surgery to cancel on 01332 523300 or 770909, stating your name, appointment date and time.

Even at short notice we can usually ensure that the appointment is used by another patient.

If you are registered for SystmOnline you can cancel your appointments even when the surgery is closed.

Due to patients either forgetting to either attend the surgery or cancel their appointments we lose approximately 50hours of clinical time each month. Therefore we ask each and every patient were possible to please cancel their appointments if they cannot attend or no longer need them.

In November 2014


We had

164 (31 hours)

Doctors’ appointments


119 (35 hours)

Nurses appointments


That patients’



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website