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The practice has installed a new phone system at Hollybrook and will complete the project at Sinfin by June 30th 2017, please let us how your comments and feedback....

Extended Access for Derby City South

Derby City South comprises of 9 GP surgeries across South Derbyshire, including:

Hollybrook Medical Centre                          Parkfields Surgery

Alvaston Medical Centre                             Chellaston and Melbourne Medical Centre

Willington Medical Centre                           Haven Medical Centre

Wellbrook Medical Centre                           Lister House Chellaston

Village Surgery

This group of practices has been successful in being awarded a pilot to roll out extended access to its combined 104,000 patient population. The pilot scheme will support the surgeries in providing additional appointments that are more accessible for all.

What will the service provide?

The pilot has been rolled out via a phased-approach with an overall aim of providing a multi-disciplinary approach to the treatment and care of our patients.

Three hub surgeries are now operating offering extended access appointments to patients from any of the 9 surgeries.

Weekday Hub operating 6.00pm - 8.00pm on weekdays

Hollybrook Medical Centre
Hollybrook Way
Heatherton
Littleover
DE23 3TX

Saturday Hub operating 8.00am - 2.00pm on Saturdays

Haven Medical Centre

690 Osmaston Road

Derby

DE24 8GT

Sunday Hub operating 9.30am-12.30pm on Sundays

Wellbrook Medical Centre

Welland Road

Hilton

Derby

DE65 5GZ

How do I access the service?

The provision of this service is only available to patients who are registered with one of the 9 surgeries within Derby City South.

Appointments are made via the patient’s own GP surgery and are available to patients who are unable to access appointments during normal surgery hours or when surgery appointments are fully booked.

What conditions can be treated?

The hubs are designed to treat patients with acute minor ailments who require a face-to-face clinical assessment in order to be treated appropriately.  It will be primarily Nurse Practitioner led, with the addition of a weekend 'Dressings' clinic at  the Haven hub on Saturdays.

Patients who cannot be seen:

  • Babies under 12 weeks old
  • Pregnancy-related problems
  • Chronic disease or long-term condition management that requires continuity of care
  • Severe mental health problems
  • Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
  • Walk-in patients
 
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